Coveo is the AI platform for search and product discovery, scalable for enterprise retail and equipped to handle complex B2B catalogs and requirements. We deliver predictive and personalized search, and recommendation experiences that drive revenue. With cutting-edge generative AI and conversational capabilities, Coveo transforms how retailers and B2B businesses help customers discover products, find information, and make confident purchase decisions online.
Our platform uniquely blends multiple AI models to balance relevance, personalization, and profitability at scale. With Coveo’s Generative Product Discovery, customers get a conversational, context-aware experience that mimics the guidance of a knowledgeable in-store associate—helping buyers navigate complex product catalogs, find compatible parts, or reorder with confidence. While the Coveo Merchandising Hub gives business teams direct control to shape and optimize results without relying on developers.
Whether you serve consumers or professional buyers, Coveo bridges the online experience gap with AI that understands intent and maximizes relevance, personalization, and profitability.
Recognized as a Leader in the 2025 Gartner® Magic Quadrant™ for Search and Product Discovery.
Monday Jan 12
4:00pm - 4:30pm
Exhibitor Big Ideas Stage 1
When a customer can’t find the right product, the recipe for success falls flat.
The rules of commerce have changed, especially for distributors. Today’s customers, whether end consumers or business buyers expect, intuitive, and personalized digital experiences that make ordering effortless. But legacy systems, and complex product catalogs often get in the way.
In this session, learn how US Foods, one of the largest foodservice distributors, reimagined product discovery to thrive in a highly competitive market - putting AI and search at the center of its digital transformation. By eliminating dead-end searches, reducing manual merchandising, and empowering teams with real-time insights, US Foods turned search into the secret sauce of its customer experience.
The result is faster ordering, happier customers, and higher conversions - proof that when relevance scales, everyone wins.
This session shares practical strategies and key lessons for putting AI to work where it matters most.
