IBM is not just helping retailers adapt—we’re challenging them to lead. In an era defined by volatility, margin pressure, and shifting consumer expectations, incremental change is no longer enough. IBM partners with retail leaders to rethink the fundamentals: how supply chains sense and respond in real time, how stores become intelligent experience hubs, and how data becomes a strategic asset—not just a byproduct. With watsonx AI, hybrid cloud, and advanced supply chain orchestration, IBM enables retailers to anticipate demand, personalize engagement, and optimize operations end-to-end. We don’t just modernize legacy systems—we help you architect for resilience, speed, and scale. If you're ready to move beyond pilots and into enterprise-wide transformation, IBM is your catalyst. The future of retail won’t wait—and neither should you.
Sunday Jan 11
11:45am - 12:15pm
Exhibitor Big Ideas Stage 4
Retailers face a pivotal choice: remain in pilot purgatory or embrace AI-first operations. By 2030, AI-driven models will be table stakes, as digital-natives reset industry expectations. The opportunity is clear—those who scale now can unlock efficiency, growth, and deeper customer loyalty, while widening the competitive gap. This session explores how leading retailers are modernizing IT to create the foundation for AI at scale, transforming everything from supply chains to customer engagement, and positioning their enterprises for profitable, AI-powered growth.
Monday Jan 12
11:00am - 11:30am
Exhibitor Big Ideas Stage 5
Food retailers face mounting pressure from rising costs, shifting consumer expectations, and shrinking margins. AI-powered solutions and modernizing IT are helping transform how grocers compete: empowering store associates with intelligent tools, unified commerce platforms orchestrate real-time engagement, and AI-enhanced loyalty programs deepen customer connections. From frictionless checkout to smarter contact centers, the store of the future is already here. Learn how a leading food retailer is applying AI to drive efficiency, delight shoppers and enable grocers to boost margins as well.
