Sunday Jan 11
3:00pm - 3:30pm
Javits North, Level 5, Vusion Theatre
At LVMH, the future of luxury is shaped by the art and science of dreaming, daring, and doing – where human imagination is elevated by intelligence at scale. In this mainstage conversation, LVMH and Maison Louis Vuitton leadership will explore how AI and advanced digital capabilities are being embedded across the group to amplify creativity, empower artisans and store teams, and deepen client relationships. Through real-world examples from Louis Vuitton, speakers will illustrate how a trusted ecosystem of technology and data partners helps turn insight into intuition – supporting everything from personalization and clienteling to demand forecasting and omnichannel excellence. The result is a human-centered model of growth where innovation remains invisible, craftsmanship remains sacred, and intelligence quietly enables the modern luxury experience. This session will explain how LVMH employs a measured, methodical process to scale the implementation of its behind-the-scenes AI capabilities.
Monday Jan 12
3:00pm - 3:30pm
Javits North, Level 5, Vusion Theatre
Luxury consumer expectations are only increasing, and as the world’s largest multi-brand luxury retailer, Saks Global is on a mission to redefine luxury shopping – anticipating luxury consumers’ desires at every turn. One year after Saks Global’s acquisition of Neiman Marcus Group, CEO Marc Metrick will join CNBC’s Sara Eisen to discuss how the company is bringing together the best of Saks Fifth Avenue, Neiman Marcus and Bergdorf Goodman to create new and better shopping experiences for the future. Metrick will share how the company is bringing its vision, The Art of You, to life by delivering what luxury consumers value most: inspiration, curation, convenience and seamless shopping experiences that are artfully curated to each individual. This keynote session offers insights into the strategies that will set a new standard for luxury shopping, harnessing the power of some of the world’s most iconic luxury retailers.
