Twilio Inc.
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Twilio Inc.

Gold Level
Sponsored events
  • Sunday Jan 11

    9:00am - 5:00pm

    River Pavilion

    NRF 2026 Innovators Showcase

    The Innovators Showcase is back in 2026! NRF hand-picks 50 of the most forward-thinking companies with the latest and greatest in retail tech and features their futuristic solutions through a one-of-a-kind immersive and interactive experience. This is not your typical vendor exhibit. Innovations in artificial intelligence, augmented reality, machine learning, facial recognition and more reflect a retail industry moving at the speed of the Next Now!

  • Monday Jan 12

    9:00am - 5:00pm

    River Pavilion

    NRF 2026 Innovators Showcase

    The Innovators Showcase is back in 2026! NRF hand-picks 50 of the most forward-thinking companies with the latest and greatest in retail tech and features their futuristic solutions through a one-of-a-kind immersive and interactive experience. This is not your typical vendor exhibit. Innovations in artificial intelligence, augmented reality, machine learning, facial recognition and more reflect a retail industry moving at the speed of the Next Now!

  • Monday Jan 12

    1:00pm - 1:30pm

    Javits North, Level 4, ReturnPro Stage

    The new loyalty engine: How AI is redefining customer acquisition and retention

    Loyalty in retail is being rewritten. In an era of limitless choice and shifting expectations, traditional programs are losing their power to retain customers. Enter AI: a force not just optimizing but transforming how brands foster connection and commitment. From predictive personalization to real-time engagement and intelligent automation, discover how forward-thinking companies are using AI to create loyalty that lasts. This session dives into the strategies reshaping customer relationships—and the technology making it possible. 

  • Tuesday Jan 13

    9:00am - 4:00pm

    River Pavilion

    NRF 2026 Innovators Showcase

    The Innovators Showcase is back in 2026! NRF hand-picks 50 of the most forward-thinking companies with the latest and greatest in retail tech and features their futuristic solutions through a one-of-a-kind immersive and interactive experience. This is not your typical vendor exhibit. Innovations in artificial intelligence, augmented reality, machine learning, facial recognition and more reflect a retail industry moving at the speed of the Next Now!