Zach Noren

Zach Noren is the Director of Delivery Strategy at Papa Johns, where he leads the development and execution of strategic initiatives to grow delivery sales across both corporate and franchise locations. His role focuses on optimizing delivery performance through cross-functional collaboration with operations, marketing, technology teams, and partners, while identifying and activating new revenue-driving partnerships. Zach plays a key role in shaping Papa Johns off-premise roadmap, ensuring alignment with broader brand goals and rapidly evolving consumer expectations.

Zach is deeply customer-obsessed, focused on building scalable, guest-centric solutions that drive growth and elevate the customer experience. He brings a forward-thinking approach to advancing the industry through innovative partnerships, operational efficiency, and digital strategy.

Prior to joining Papa Johns, he served as Director of Off-Premises at GoTo Foods, overseeing first- and third-party strategy, marketing, and delivery operations for seven brands, including McAlister’s Deli, Moe’s, Auntie Anne’s, and Cinnabon. During his tenure, he was recognized on Nation’s Restaurant News’ 2024 Reader’s Power List for his leadership in off-premise innovation. Earlier in his career, Zach spent four years at Uber Eats and Uber Direct, where he built global partnerships with top restaurant brands such as McDonald’s, Shake Shack, Yum Brands, Inspire Brands, and more, helping launch integrated delivery solutions with leading online ordering platforms.