Paul Woodward

Today’s consumer journey is no longer linear. It is fluid, dynamic, and deeply personal. This presentation illuminates how retailers can thrive in the age of AI by understanding customers with greater precision than ever before and connecting every part of the value chain to serve them with intelligence and agility. Through a vivid narrative following the lifecycle of a single product, attendees will see how decisions made more than a year in advance ripple across planning, buying, supply chain, store operations, and personalized customer engagement. Each step highlights how AI augments human expertise, from optimizing assortments and evaluating ethical suppliers to forecasting demand, preventing stock imbalances, and tailoring promotions with more personalization than ever before.

You’ll experience how Oracle’s connected journey transforms disconnected processes into a single, intelligent ecosystem, which not only powers better decisions but creates seamless moments of delight for the customer. From the personalized promotions received to the product always available in the right size, and the effortless pickup experience orchestrated behind the scenes. It is a holistic vision of retail where data and AI connect strategy to execution, decision to outcome, and brand intent to customer reality. As Oracle accelerates with expanded generative and predictive AI capabilities across all retail solutions, this session will give leaders a clear blueprint for what’s possible and what’s required to remain competitive in a rapidly shifting landscape.