VP, Digital Commercial Strategy
Adyen
Karan Katyal is VP, Digital Commercial Strategy at Adyen, where he focuses on long-term strategy, evaluating emerging technologies, new offerings, new verticals, and strategic partnerships. Previously, he was a strategy consultant at Bain & Company and held roles in client management and institutional sales at Novus Partners and Deer Isle Capital.
Tuesday Jan 13
10:30am - 11:00am
Snowflake Stage
We’re entering an era where AI agents don’t just assist customers — they become the customer. They will search, decide, and transact at machine speed, reshaping the retail journey from discovery to checkout.
For retailers, this is more than a technology trend. It’s a profound shift in belief about what’s possible in commerce: transactions without touchpoints, payments without clicks, and loyalty without direct human interaction. Companies like Google are building consumer-facing agents, while retailers like [Featured Client Executive, Company] are evaluating the seismic changes this brings to brand, margin, and customer trust.
At the center of this revolution is payments infrastructure. In an agentic economy, retailers must ensure that authorization, fraud detection, and settlement happen in real time — invisible, secure, and instant. Insert operational efficiencies here. Adyen is helping lead this transformation, ensuring trust is built into every transaction where agents talk to agents.
Tuesday Jan 13
11:20am - 11:50am
Snowflake Stage
