Vice President, Solutions Architecture
Comcast Business
Joe Austin leads the Solution Architecture team at Comcast Business, a recognized leader in enterprise communication services. His team designs custom network solutions and drives product innovation for managed services supporting Fortune 3000 companies.
With over 20 years in the telecommunications and cable industry—and more than 15 years focused on enterprise customers—Joe brings deep expertise in aligning complex technical requirements with business objectives. He specializes in crafting solutions that meet both technical and financial goals for large organizations.
Prior to Comcast Business, Joe served as Director of Solution Marketing at Level 3 Communications, where he led go-to-market strategies and sales enablement for Security, MPLS, and Internet services. Earlier roles included Senior Solutions Architect for MPLS and Security, Manager of IP Network Integrations, and IP Backbone Engineer. His cable industry experience also includes IP Backbone Engineering at Adelphia Cable.
Joe actively contributes to industry leadership as a member of the Cisco Customer Advisory Board, Cisco Webex Customer Advisory Board, Cisco Partner Advisory Board, and Fortinet Technical Advisory Council.
Joe is currently pursuing an MBA in Artificial Intelligence at Drexel University. He holds an M.S. in Strategic Management & Executive Leadership from Penn State University, along with graduate certificates in Enterprise Architecture and Strategic Leadership. He earned a B.S. in Computer Science from the University of Pittsburgh.
Monday Jan 12
11:00am - 11:30am
MicroTouch Stage
The diner is an American institution, and Denny’s is evolving it for a new era and a new generation of guests—all while preserving what people love about the hometown diner experience. By deploying a flexible connectivity platform and standardized cloud POS, Denny's has streamlined order taking and operations, laying the groundwork for future innovations. Join Denny’s CTO Minh Le to hear his vision for modernizing the storied brand and how AI and smart technology will reshape the restaurant business.
Key points:
Bring your earbuds + mobile device to this session! Session audio will be transmitted via a silent conferencing system. Use your own mobile device during the live session to access the audio feed. (Extra earbuds available, while supplies last.)
