Erin Valade

Pilot Company operates in one of retail’s most demanding environments, where dispersed teams, diverse activities, and paper processes made consistency and connection difficult. Partnering with YOOBIC, Pilot Company modernized frontline work with expert technical guidance, real-time visibility, and a unified framework that connected every team member. YOOBIC’s retail expertise helped Pilot standardize execution, strengthen communication, and onboard teams quickly. This session shows how Pilot brought their workforce together, showing people matter at every turn, and how connected teams drive culture, confidence, and operational excellence at scale.