Craig Hewitt

Imagine a shopper who is ready to buy, but your product story isn’t consistent across every touchpoint. Confidence drops, and the moment to capture the sale slips away, not because of price or product, but because the experience falls short. Join CITY Furniture and The Paper Store as they share how they’re building a stronger digital foundation to meet the expectations of the modern buyer. Learn how automated workflows and AI help them move faster, tell better product stories, and deliver consistent experiences shoppers can trust.