Christian Jensen

Christian Jensen

Global Director, Retail & Technology Verticals

Thomson Reuters


Christian Jensen has worked in the indirect tax technology field for the past 17 years focusing on the implementation of indirect tax technology solutions for large corporate customers.  He has worked with customers implementing SAP, Oracle, Ecommerce, and Point of Sale solutions with Thomson Reuters Indirect Tax Determination and Compliance products.  Prior to his time at Thomson Reuters he worked for SAP in their professional services organization implementing core solutions across different industry verticals.  He has also spent time in industry working in various capacities supporting Sales, Procurement, and Financial processes and it relates to ERP systems.

Speaking in:

Tuesday Jan 13

2:45pm - 3:15pm

Exhibitor Big Ideas Stage 4

Retail resilience: How back office functions enable agility amid tariffs, legislation, and consumer shifts

The most successful retailers in the volatile, global landscape aren't just surviving - they're thriving by transforming their back-office operations into strategic competitive advantages. With new legislation taking effect January 1, 2026, and consumer behavior continuing to evolve across global markets, the companies that can adapt quickly and pivot strategically are those that have reimagined their legal, tax, trade, and risk functions.

This session reveals how leading global retailers turn traditional compliance challenges into growth catalysts while maintaining a customer experience that drives loyalty. You'll discover how intelligent automation across legal, tax, trade, and risk operations enables the agility needed to respond to regulatory shifts, supply chain disruptions, and market volatility - all without compromising the seamless shopping experiences that keep customers coming back.

Key Takeaways:

  • Strategic Transformation: How to create strategic back-office functions vs reactive cost centers
  • Operational Intelligence: Discover how real-time compliance data informs faster, smarter business decisions
  • Competitive Advantage: See how paying suppliers accurately and on-time creates "first pick" priority in volatile markets
  • Future-Ready Framework: Walk away with actionable strategies to build resilience against 2026's regulatory changes