Live Vendor is a real-time human activation platform that helps brands turn customer intent into action — at the exact moment it matters.
Installed as a simple plug-in on websites and digital touchpoints, Live Vendor enables qualified human conversations in real time, seamlessly embedded in the customer journey.
Brands can activate human expertise in two complementary ways.
When intent is explicit, customers can instantly start a conversation on demand.
When intent is still fragile or unspoken, Live Vendor proactively detects key signals and initiates the right conversation at the right time.
This approach allows retailers to move beyond passive interactions and static forms, and to multiply high-value conversations without adding friction or collecting unnecessary data.
Live Vendor supports rich human interactions — audio, video and co-browsing — across web, QR codes and physical environments. Every conversation is measurable and tracked as a Golden Call, Live Vendor’s unit of value, directly tied to business impact.
By making human expertise activable at scale, Live Vendor helps retailers increase conversion, accelerate decision-making and unlock opportunities that would otherwise be missed.
Live Vendor — Human expertise, when and where it matters.
