Microsoft for Retail delivers AI-powered, retail-specific capabilities across the Microsoft Cloud portfolio to help businesses grow by seamlessly connecting customers, employees, and data. It supports generative and agentic AI to transform the shopper experience, optimize merchandising operations, drive supply chain agility, and empower the new retail workforce. Marketers can use Microsoft AI for hyper-personalized engagement driving ROI across channels. Merchants can benefit from predictive forecasting and inventory insights. Supply chain leaders can gain visibility and resilience, and Store operations leaders can leverage AI to boost frontline efficiency and add workforce capacity. Microsoft’s partner ecosystem extends these capabilities with integrated, customizable solutions. The platform is designed to work with existing systems, enabling increased sales and operational efficiency. Explore today at aka.ms/msforretail.
Sunday Jan 11
11:00am - 11:30am
Exhibitor Big Ideas Stage 4
AI and intelligent agents are reshaping retailers and consumer goods brands end to end.
Join Kathleen Mitford, Corporate Vice President of Industry Marketing at Microsoft, alongside Leo Griffin, GM of Retail & Consumer Goods Digital Strategy Group at Adobe, and Shekhar Gowda, Vice President of Global Marketing Technology at The Coca-Cola Company, as they share how they’re unlocking Return on Intelligence (ROI) with AI across the business. Walk away with clear actions you can take now to prepare for the next phase of growth.
Monday Jan 12
11:45am - 12:15pm
Exhibitor Big Ideas Stage 4
In this session, we’ll explore what it takes to become a Frontier Firm in Retail - organizations that lead by leveraging intelligence as their new competitive edge. Discover how Return on Intelligence (ROI) is redefining success and learn how agentic AI is driving growth and creating differentiated value for customers.
Monday Jan 12
5:30pm - 7:30pm
By invitation only. For further information contact NRFPrograms@nrf.com.
