Sunday Jan 11
2:00pm - 3:00pm
Exhibitor Big Ideas Stage 5
AI is reshaping retail and the consumer products industry at every step, from supply chain optimization to customer experience. But success requires more than hype or isolated experiments—it needs thoughtful, strategic investment and implementation to create true impact.
In this session, retail leaders, Lenovo, one of the largest ecommerce retailers, and Nvidia will explore the use cases already delivering measurable ROI, including operational intelligence, dynamic customer engagement, fraud reduction, and workforce productivity. Drawing on findings from the IDC 2025 Retail Survey, the panel will unpack the biggest roadblocks retailers face and examine the critical human element of how store associates, customer support teams, and digital workers can collaborate with AI to unlock new value at scale.
What You’ll Learn
Tuesday Jan 13
11:30am - 12:30pm
Exhibitor Big Ideas Stage 4
Grocers must juggle thin profit margins, loss prevention, and customer expectations in today’s competitive market. This session reveals how one leading retailer leverages artificial intelligence - from vision-based adaptive checkout monitoring to spatial intelligence leveraging predictive analytics and real-time engagement - to solve core operational and security challenges while optimizing the customer experience. Learn how advanced AI tools reduce shrink, secure assets, boost merchandising, and enhance shopper loyalty. Join to uncover practical strategies, proven results, and future opportunities for scaling AI-driven innovation in grocery retail.
