Zipline is how best-in-class retailers bring brand strategies to life in stores. An AI-powered platform for operational excellence, Zipline brings together frontline communications, task management, resources, learning, insights, and more – so everyone feels connected to the brand and inspired by their work. The company has an NPS of 89 and was named to the Inc. 5000 list of fastest growing private companies. CBInsights ranked Zipline as one of the 100 most promising B2B retail tech companies. Today, more than 130 brands like Sephora, Bath and Body Works, The Fresh Market, and AEO, Inc. depend on Zipline to align and empower their store teams worldwide.
Monday Jan 12
12:30pm - 1:15pm
Exhibitor Big Ideas Stage 2
Mandeep Bhatia (Tapestry) and Melissa Wong (Zipline) share how Tapestry is using data and AI to elevate store performance across Coach and Kate Spade. They’ll break down how associates are working faster and smarter, the KPIs improving as a result, and how AI is reshaping daily decisions. Expect a candid look at what’s working, what’s not, and what Tapestry is building toward next.