WorkJam is the leading Frontline Operations and Communications Platform built for retail. We help organizations with frontline teams of any size simplify how they align, mobilize, and enable their workforce.
By uniting communication, learning, task execution, and flexible scheduling in one place, WorkJam ensures every employee is informed, prepared, and productive – every shift.
WorkJam integrates seamlessly with your existing WFM, HRIS, payroll, and other enterprise systems to extend their value and deliver a unified frontline experience. Connecting employees to their work, their teams, and the business, WorkJam drives consistency, engagement, and productivity across every store and region.
Trusted by leading retailers including TJX, Ulta Beauty, JCPenney, Shell, and many more, WorkJam digitizes frontline workflows – from task management and two-way communication to learning, audits, and scheduling. Start with one module to solve today’s challenges, and add more as your needs evolve – scaling effortlessly across locations, departments, and regions.
Monday Jan 12
2:15pm - 3:00pm
Exhibitor Big Ideas Stage 3
Managing multiple brands, formats, and service models across hundreds of locations isn’t easy - especially when every brand must deliver a consistent guest experience. Join this session to hear how TravelCenters of America is simplifying operations and empowering its frontline with WorkJam’s digital workplace platform.
Deborah Shelton, VP of Hospitality Operations Support at TravelCenters of America, joins WorkJam CEO Steve Kramer to share how the company is streamlining communication, standardizing knowledge, and driving productivity across its Starbucks, Burger King, IHOP, and C-Store operations. Learn how TA’s use of WorkJam’s Knowledge Center, Communications, and Training modules is delivering measurable efficiency gains—and what’s next as they expand into task management and flexible scheduling.
Attendees will walk away with practical strategies for orchestrating multiple brands under one digital roof, empowering associates, and improving consistency at scale.
