SparkBeyond delivers “LTV Intelligence” for retailers with loyalty programs — acting like an always-on, 24x7, unlimited AI retail consulting layer to bridge the critical gap between knowing your metrics are dropping and rapidly getting actionable insights so you can act.
Unlike standard BI dashboards that only reveal what is wrong (e.g., high churn), our AI technology uncovers the hidden root cause (the Why) and recommends actions which can drive performance improvements and increase LTV (the Now What). All in real time so you can start acting as soon as your BI shows you that a metric is heading south.
Powered by a patented Hypothesis Engine combined with LLMs and World Knowledge the system tests millions of patterns across enterprise data to optimize high-value LTV KPIs including membership renewal rates, AOV, revival of dormant customers and order frequency.
Global retailers leveraging this continuous optimization loop have achieved outcomes such as:
- 15% reduction in churn for high-value segments (saving ~$1.2M in net revenue) by identifying precise friction points like split shipments.
- The identification of 1,300+ high-profit store locations via geospatial analytics that analyzed non-obvious factors like proximity to laundromats and gas stations.
- The rapid creation of value-based customer segments from 3 years of transaction data to maximize LTV.
