Freshworks delivers intuitive, scalable solutions that help businesses simplify customer and employee experiences. Our flagship products, Freshservice and Freshdesk, empower organizations to operate efficiently and deliver exceptional service.
Freshservice is an AI-powered IT Service Management (ITSM) platform that streamlines IT operations, automates workflows, and enables teams to deliver faster, smarter support across the enterprise.
Freshdesk is a modern customer support solution that helps businesses provide effortless, omnichannel service. With tools for ticketing, collaboration, and automation, support teams can resolve issues quickly while enhancing customer satisfaction.
Together, Freshservice and Freshdesk enable organizations to improve productivity, boost user satisfaction, and deliver exceptional service experiences—both internally and externally.
