Would you like to hear what your customers are thinking? What they came to buy? Why they left? What merch they wish you stocked? How they made their purchase decision?
Voicebox is your inbox for customer voice: a new first-party data channel, revealing insights, and triggering automation to increase your revenue.
Voicebox gives your customer a direct line to your brand, your store, your staff - without a phone call, without a call center, without chat. From any device, from anywhere in their consumer journey, they can reach out to you - and tell you things you have never heard before. They just tap, and send you a voice note.
Voicebox revolutionizes customer input with a frictionless, recording interface. The result: 100+ words spoken in 30 seconds, 10x higher response rates than surveys, complete context compared to a chat, quicker than frustrating customer support calls.
Built by retail execs with retail IPOs, who understand behavior, operational processes and the value of holistic customer intelligence. We know consumers skip surveys, post-purchase data is half the story, and merging multiple data sources is a complex endeavor.
You can deploy Voicebox from physical stores to your digital presence, for your global, multi-lingual customer base, engaging customers throughout their experience.
Backed by Mark Cuban, and other well known investors, showcased by NRF in Singapore, Paris and now NYC.
Want to hear your customers? No apps, no code, you could start today.
