Separate registration and additional fee required. Retailers only.

Expo Tours can be purchased when you register for NRF 2027 or through the dashboard (see Add-on Experiences) after registration has been completed.

Looking to find the right retail solutions faster? Join a curated, two-hour walking tour through the Expo and connect directly with top innovators. Each tour is tailored to your business needs, helping you discover new products, meet solution providers, and stay ahead of industry trends.

Tour Topics:

AI in Retail

Discover how artificial intelligence is reshaping retail. Explore market-leading solutions that leverage AI to enhance personalization, optimize operations, improve decision-making, and elevate customer engagement. From generative AI applications and intelligent assistants to AI-powered customer service and predictive analytics, this tour showcases the technologies transforming the retail landscape.

Customer Journey and Loyalty

Explore innovative solutions that create personalized customer experiences and modern loyalty programs. This tour highlights technologies that connect physical and digital shopping journeys, enabling retailers to deliver seamless experiences across stores, e-commerce, mobile apps, and other customer touchpoints while scaling personalization and engagement.

Future Tech

Discover the game-changing innovations set to reshape retail over the next two years. This tour offers retailers a practical look at emerging technologies and industry trends that can drive operational excellence, improve efficiency, reduce costs, enhance customer experiences, and unlock new opportunities for growth. Gain insights into the innovations that are transforming retail and learn how to successfully evaluate and deploy new technologies.

Intelligent Retail & Customer-Centric Experiences

Learn how leading retailers are using data, intelligence, and connected technologies to put customers at the center of every decision. This tour highlights innovative solutions that enable retailers to better understand customer needs, personalize experiences, optimize operations, and deliver seamless interactions across channels. Discover how a customer-centric approach can drive loyalty, operational efficiency, and sustainable business growth.

All tours will depart from the Expo Tour room on Level 1 of the Javits.

Click here for additional information about the NRF 2027 Expo Tours.

Expo Tours powered by CIM Tours