Today's store associate wears more hats than ever - serving customers, fulfilling digital orders, managing inventory, supporting pickup, and more. As these responsibilities continue to expand, retailers are rethinking how technology can simplify work rather than add complexity. This session explores how mobile tools, AI, and connected workflows are helping frontline teams work more efficiently, make faster decisions, and deliver more consistent customer experiences across physical and digital channels. Hear how retailers are equipping associates with the information and capabilities they need in the moment, while creating a more agile store operation that can adapt to changing customer expectations and evolving business needs.