Sharon Gai

Sharon Gai

AI and Innovation Expert

Culture Fluid


Sharon Gai is an expert in AI and innovation. She helps organizations do more with less using AI. In her tenure at Alibaba, she advised brands and heads of state in crafting their digital strategy with programmatic marketing and AI. She has worked with TEDx, Singularity University, UBS, Deloitte, Walmart, LVMH, Nestle, Coca Cola, Lenovo, and many others. She is in the AAE list of Top Keynote Speakers in 2023. She is a RETHINK Retail’s Top Retail Expert and a LinkedIn Community Top Voice in 2024. She has appeared on CNN, Bloomberg, Reuters, ABC, CBC, CCTV, TechCrunch, and The Next Web. She is the author of the book, Ecommerce Reimagined and How To Do More with Less Using AI.

Sharon has an Honors Bachelor’s degree in International Development from McGill and a Masters in Information Management from Columbia University. When she is not speaking, she is jamming on electric keyboards with her band, writing jokes for her stand up comedy set or sharing tips on how to maximize productivity at sharongai.com.

Speaking in:

Monday Jan 12

11:45am - 12:15pm

Exhibitor Big Ideas Stage 3

Inventory in sync: How digital twin technology protects the brand promise

Shoppers don’t think in channels, they think in brands. And when a BOPIS pickup is missed or a ship-from-store order gets canceled, the damage goes beyond lost revenue. It erodes trust and weakens the brand.

In this Big Ideas Session, Nedap and leading retailers will share why a digital twin of inventory is now a strategic necessity. With one real-time stock pool, retailers gain true visibility across the supply chain. And the ability to deliver on their brand promise at every touchpoint. 

By reimagining inventory as a growth engine, retailers can capture every sale, strengthen loyalty, and transform one-time shoppers into lifelong customers.