Chief Information Technology Officer
Nebraska Furniture Mart
Robyn Messerly is Chief Information Technology Officer at NFM, where she leads the technology strategy and teams that support the company’s stores, ecommerce business and operations. Since joining NFM in 2001 as an Information Technology Team Leader, she has held leadership roles in application development and across the broader IT organization.
Robyn has helped guide NFM’s technology through years of growth and change. Her areas of expertise include retail technology, software development, cybersecurity, data and analytics, and the connection between technology investment and business results. She is currently leading efforts to strengthen NFM’s data foundation, expand the practical use of automation and AI, and improve how technology teams deliver for the business.
Robyn is known for bringing business and technology leaders together around clear priorities, accountability and solutions that work for NFM’s customers and staff. Before joining NFM, she served as Director of Information Technology for Omnium Worldwide. She holds a Bachelor of Arts in Business with a minor in Computer Science from Buena Vista University.
Sunday Jan 10
11:15am - 11:45am
AI Stage by Klaviyo, Expo, Level 1
Retail has spent two years pointing AI at the shopper, but the next advantage is behind the counter. Retailers now hire the equivalent of their entire frontline team every year just to stay even, and the store floor is where an AI strategy either pays off or quietly dies. Join HP and one of retail's most people-first brands to see what frontline first looks like in practice: a store that has its associates' backs, answers and coaching in the flow of every shift, and one view of everything running in the building. Leave with the frontline use cases that are paying back today, and the order to run them.
