Chief Innovation Officer
URBN
Rob Frieman is the Chief Information Officer of URBN, the parent company of consumer brands including Urban Outfitters, Anthropologie, Free People, and Nuuly, leading global technology across a wide range of disciplines. He brings long-standing leadership experience across multiple industries and drives a culture centered on creativity, innovation, and long-term platform thinking, championing the practical use of modern engineering and AI to elevate customer experience and operational speed across URBN's multi-brand retail network.
Tuesday Jan 12
11:30am - 12:30pm
Exhibitor Big Ideas Stage 4
Two retailers, two completely different inventory problems, same question underneath. One pool of inventory, more claims on it than it can serve. A customer in the store, an order online, a subscription due to ship, an allocation already promised. Somebody gets an apology, and the canceled order costs more than the sale did. Two retailers with very different products join Infios on what it takes to decide where inventory should sit and be allocated before the order shows up.
