Mikko Kärkkäinen

Retailers aren't short of AI ambition  -  they're short of AI in production. In this session, RELEX co-founder and CEO Mikko Kärkkäinen is joined by a leading North American retailer for a candid look at what it actually takes to get there: choosing a unified, AI-native platform, going live in months rather than years, and configuring it to how the business really plans  -  without a custom build every time something changes.

Expect the real version of the story: where the value showed up first, what had to change in the operating model, and what the team would do differently. Leave with a practical view of how proven AI gets deployed, connected to the wider ecosystem, and extended as the business changes.