Director, Strategic Accounts
Twilio
As the Strategic Sales leader at Twilio, Lindsey leads her organization through complex client cycles with both large and fast growing companies across North America. Lindsey joined Twilio through the Segment CDP acquisition and has subsequently dedicated a large portion of her career to solving complex data problems. Prior to Segment, Lindsey spent time learning the intricacies of the Martech industry at Braze, where she served as Solutions Engineer turned ambassador and thought leader. She has since been speaking at conferences across the globe advocating for Women in Tech. Lindsey lives in Greenwich, CT with her husband, two children, and her dog Harley.
Monday Jan 12
1:00pm - 1:30pm
Javits North, Level 4, ReturnPro Stage
Loyalty in retail is being rewritten. In an era of limitless choice and shifting expectations, traditional programs are losing their power to retain customers. Enter AI: a force not just optimizing but transforming how brands foster connection and commitment. From predictive personalization to real-time engagement and intelligent automation, discover how forward-thinking companies are using AI to create loyalty that lasts. This session dives into the strategies reshaping customer relationships—and the technology making it possible.
