Global Head of Product Solutions and Agentic Commerce
J.P. Morgan Payments
Kate Walton is the Global Head of Product Solutions and Agentic Commerce in Merchant Services for J.P. Morgan Payments, advancing pay-in and pay-out solutions in both acquiring and issuing. She has held various roles in management, sales, and strategy, serving a wide range of enterprise customers and portfolios across Payments, Technology, and Financial Services. Kate joined the firm in October 2023. As Global Head of Product Solutions and Agentic Commerce, her team serves as the link between the Product teams and the firm’s distribution channels—Sales and Marketing.
Previously, she led Strategic Platforms at Stripe, where she established key partnerships and scaled innovative products and solutions. Prior to Stripe, Kate was the Head of Strategic Sales and General Manager at Amazon Business, and she held various sales, strategy, and marketing roles at American Express in both Merchant Services and B2B segments.
Kate holds a bachelor’s degree in history from Cornell University and an MBA from the Fordham Gabelli School of Business. She lives in New York City with her husband and two daughters.
Tuesday Jan 12
9:15am - 9:45am
Exhibitor Big Ideas Stage 4
In a world of tap-and-go convenience, the gap between “I want” and “I have” is shrinking fast - and now the shopper might not be a person at all. AI agents aren’t just answering questions; they’re starting to browse, decide and buy on a customer’s behalf.
In this fireside chat, you’ll hear candid, real-world lessons on what’s working in agentic commerce today - and what still breaks at scale.
We’ll unpack the infrastructure merchants need to support autonomous shopping (catalog + inventory intelligence, permissions and policy, identity and authentication, and post-purchase workflows), plus how payments, platforms and protocols must evolve to make agent-led transactions trustworthy, controllable and profitable. Expect data-driven trends, practical do’s and don’ts, and “a-ha” moments you can take back to your teams immediately - whether you’re building, partnering or preparing for AI agents to become a new digital sales channel.
