Jim Clendenen

Responsibilities

As Group Vice President, Chief Information Officer at The Kroger Co., Jim is responsible for the Enterprise Retail Technology & Operations teams focused on creating a

seamless associate and customer experience across Point of Sale, Corporate Information Security, Corporate Systems, Infrastructure Engineering, Health & Wellness, Division Technology, Store & Associate Technology and Program & Agile Delivery.

Experience

Jim joined Kroger in 1992 as a store associate in the QFC Division and went on to serve in leadership roles across Store Operations, Merchandising and Technology. He later left Kroger to become Chief Information Officer for Bashas’ Family of Stores in Phoenix and, in 2008, joined Harris Teeter as Senior Vice President and Chief Information Officer. Following Kroger’s merger with Harris Teeter in 2014, Jim served as vice president of Enterprise Retail Systems and was named vice president of Associate Technology in 2020. He was appointed to Chief Information Officer in August 2025.

Recognition

Jim serves on the Food Marketing Institute Technology Advisory Council (formerly the CIO Council) and the CIO Advisory Board of Aparro (a shared services support organization for non-profits) in Charlotte, North Carolina.

Education

Jim completed his undergraduate degree in Business Administration at the University of Phoenix, his Master’s Degree of Business Administration at Seattle University and holds a Certificate in Food Industry Management from the University of Southern California.

Personal

Jim lives in Charlotte, North Carolina with his wife Shannon and their four children.