SVP, Chief Merchandising Officer
J.Jill
Courtney O’Connor joined J.Jill in June 2025 as Senior Vice President, Chief Merchandising Officer. Prior to joining J.Jill, Ms. O’Connor served as Chief Merchandising Officer at Club Monaco, where she oversaw the brand’s merchant-led product strategy. She previously held senior leadership roles at Public Clothing Company and Ralph Lauren, as well as merchandising and buying roles at J.Crew, Saks Fifth Avenue, Bergdorf Goodman and Neiman Marcus, where she began her career in the company’s storied executive development program. Ms. O’Connor holds a Bachelor of Science in Business Administration and Management from the Isenberg School of Management at the University of Massachusetts Amherst.
Monday Jan 11
4:00pm - 4:30pm
Exhibitor Big Ideas Stage 2
Successful merchandise planning requires more than the right technology, it depends on aligning cross-functional teams, planning philosophies, and ways of working across the organization. Hear from a powerhouse panel featuring leading retailers as they share practical insights into how their organizations are evolving, including how they’re upskilling team members for the AI era and establishing a more collaborative operating model across the retail enterprise.
