Chief Operating Officer Anthropologie Group
Anthropologie Group
Candan Erenguc is the Chief Operating Officer of Anthropologie Group, a global lifestyle brand which specializes in apparel and accessories, intimates, home furniture and décor, beauty and gifts. Candan leads a team that oversees and executes all operations, inventory, and finance across North America, Canada and the EU for Anthropologie, Anthropologie Home, Terrain, and Anthropologie Weddings.
Before joining Anthropologie, Candan served as the Chief Supply Chain Officer at Away, where she led the operations and technology functions for the brand disruptor, responsible for revolutionizing the luggage industry. At Away, Candan was responsible for spearheading supply chain, sourcing, product development, technology, logistics, and fulfillment. Prior to Away, Candan was the Senior Vice President of Operations Excellence at Lululemon in Vancouver where she led a variety of business transformation and growth initiatives including a global margin improvement program and a digital transformation initiative that spanned technology, process, and creative.
She came to retail after 10 years in consulting, serving clients in retail and consumer products at industry leaders Deloitte and IBM. Candan began her career at Ford Motor’s in Detroit, where she learned operations and technology on the factory floor.
Candan graduated from the University of Florida with a degree in Business and a master’s in operations.
Monday Jan 11
11:30am - 12:00pm
Logicbroker Stage, Javits North, Rm 404
Consumer behavior is shaped as much by emotion as by economics, with shoppers seeking joy, reassurance, and a sense of connection – not just efficiency – in their purchasing experiences. Every purchase must “earn its place,” which means retailers need to build trust, personalization, and emotional connections rather than relying solely on convenience-driven tactics. And with AI reshaping the journey and shopper expectations shifting rapidly, retailers that prioritize meaningful, human-centered moments over transactional speed will differentiate themselves – and hopefully build loyalty. Ultimately, consumers want to feel a sense of belonging, community and identity.
