Antony Wildey

Vice President of Global Sales Consulting, Retail

Oracle

Antony leads a global team of retail solution experts who provide industry and technical expertise to solve retail business pains across the enterprise. The Oracle Retail sales consulting team presents and articulates the business value and the advanced product features of the Oracle Retail portfolio. Antony creates and executes a strategy for a global demonstration and innovation environment that showcases the end-to-end customer journey capabilities that traverse Commerce, Digital Marketing, Customer Experience, Mobility, and In-Store engagement.

Speaking in:

Monday Jan 13th

9:15am - 10:00am

Expo, Level 3, Expo Stage 4

Loyalty & engagement: Shift from knowing to understanding your customers

How does a retailer truly understand what drives customer behavior? Customer engagement is a concept intertwined with customer loyalty. With the right tools and technology, retailers can construct compelling loyalty and rewards programs that provide a real-time view of their customers. Leveraging the strategic insights of the programs combined with embedded AI helps retailers shape demand with compelling offers and promotions. Learn how these retailers drive engagement at every step of the shopper journey.

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Antony Wildey

Speaking in:

Monday Jan 13th

Loyalty & engagement: Shift from knowing to understanding your customers