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Sunday Jan 10
9:45am - 10:15am
Javits North, Level 5
In this fireside chat, Anna Marrs, Group President, Global Merchant & Network Services at American Express, will share perspective on the forces shaping today’s retail landscape. Drawing on American Express’ unique view of both consumer and retail trends, Anna will discuss spending patterns and priorities for today’s consumer and how retailers can prepare for the new technologies that are transforming how people search for, compare and choose products. The conversation will explore what agentic commerce means for retailers, as the biggest shift to shopping and purchasing since the rise of e-commerce.