IBM is not just helping retailers adapt—we’re challenging them to lead. In an era defined by volatility, margin pressure, and shifting consumer expectations, incremental change is no longer enough. IBM partners with retail leaders to rethink the fundamentals: how supply chains sense and respond in real time, how stores become intelligent experience hubs, and how data becomes a strategic asset—not just a byproduct. With watsonx AI, hybrid cloud, and advanced supply chain orchestration, IBM enables retailers to anticipate demand, personalize engagement, and optimize operations end-to-end. We don’t just modernize legacy systems—we help you architect for resilience, speed, and scale. If you're ready to move beyond pilots and into enterprise-wide transformation, IBM is your catalyst. The future of retail won’t wait—and neither should you.
Monday Jan 11
10:15am - 10:45am
Exhibitor Big Ideas Stage 4
Monday Jan 11
12:15pm - 12:45pm
AI Stage by Klaviyo, Expo, Level 1
The first wave of AI made people more productive. The next wave makes the business more intelligent. As a retailer, your next competitive advantage lies beyond deploying another copilot or launching yet another AI use case. It will come from making AI part of how your business runs every day. As AI evolves from assisting employees to powering decisions and coordinating work across stores, merchandising, supply chain and customer engagement, the opportunity is no longer to do more with AI. It's to run retail differently. Join IBM to explore what defines an AI-powered retail enterprise. Discover how retailers are rethinking the flow of work across stores and the business. Learn how trusted agentic AI helps scale innovation with confidence, governance and measurable business outcomes.
Monday Jan 11
3:15pm - 3:45pm
Exhibitor Big Ideas Stage 4
