FedEx offers a suite of digital solutions that bring greater efficiency, reliability, and clarity to supply chain management. By combining the strength of the unmatched FedEx physical network with advanced technology and real-time intelligence, we help organizations anticipate disruptions, improve decision-making, and create more connected operations.
Our mission is to streamline complex processes and unify every stage of the customer journey with data-driven insights. From improving in-transit visibility and predictive accuracy to providing transparency into carbon emissions and simplifying returns, we enable businesses across industries to operate with confidence, build trust, and unlock growth.
Tuesday Jan 12
12:15pm - 12:45pm
AI Stage by Klaviyo, Expo, Level 1
AI can predict demand, personalize experiences, and increasingly make decisions on a retailer’s behalf. But intelligence alone does not create a better customer experience. The real advantage comes when those insights translate into action across the retail ecosystem, from merchants and marketplace to fulfillment and delivery. As customer expectations continue to rise, AI is connecting commerce decisions with operational execution in entirely new ways. From global trade and inventory visibility to same-day orchestration and post-purchase experiences, join the conversation to examine how retailers are turning operational agility into a competitive advantage. When AI can anticipate what a customer wants, the next differentiator may be delivering on that expectation before the customer ever has to ask, “Where is my order?”
