Insider One

Silver Level

Insider One is the leading Agentic Customer Engagement Platform, enabling brands to deliver autonomous, end-to-end customer engagement and AI-driven growth.

Insider One is the only platform that brings together a native Customer Data Platform (CDP), journey orchestration across the broadest set of channels, purpose-built agents, advanced personalization, and AI, trusted by over 2,000 customers, including Samsung, L’Oréal, Unilever, Allianz, ING Group, Toyota, Singapore Airlines, and GAP.

Insider One has built a new operating model for marketing and customer engagement, where intelligent systems and agents do not just inform decisions; they execute them. Beyond AI decisioning, our Agent One system plans, creates, executes, and optimizes the end-to-end customer journey autonomously. Marketing and customer engagement teams define the outcomes they want to achieve, and agentic AI determines the optimal path to reach them.

Loved by customers and recognized by analysts, Insider One is consistently ranked as a leader with top industry recognition from Gartner, Forrester, IDC, and G2.

Today, Insider One is powered by more than 1,500 team members representing 50+ nationalities across 30+ offices.