Klaviyo (CLAY-vee-oh) is an autonomous B2C CRM that powers more valuable customer experiences. We unify a flexible, scalable data platform, intelligence that gets smarter with every interaction, and action across Marketing and Service to help businesses turn real-time customer data into personalization at scale. High-growth enterprises like Mattel, TaylorMade, Glossier, Liquid Death, Daily Harvest and more than 205,000 other paying customers leverage Klaviyo’s actionable infrastructure and our more than 350 integrations to deliver measurable outcomes through faster, higher-quality experiences.
Monday Jan 11
11:15am - 11:45am
AI Stage by Klaviyo, Expo, Level 1
Most retailers' first move with AI was content generation — faster copy, faster images, faster campaigns. That's no longer an edge; it's the baseline, and it hasn't moved revenue the way anyone promised. AI has made it possible to create more than ever before, but the real test for brands is whether they know their customers well enough to turn that output into relevance, retention, and revenue — not just volume. Jamie Domenici, CMO of Klaviyo, believes AI only earns its keep when it closes that gap and shows up on the P&L. She's joined by a leading retailer, for a candid conversation on what closing that gap actually looks like for your customers, your team, your brand, and your revenue.
