Cust2Mate is transforming in-store retail with a connected commerce platform that brings together shopper engagement, retail media, and data and intelligence.
At the center of the platform is ShopMate - Cust2Mate’s AI-powered Smart Cart, which creates a continuous digital connection with shoppers throughout the in-store journey.
The platform enhances and simplifies shopping, enables retailers and brands to deliver targeted retail media and offers at the point of decision, and captures real-time data and intelligence on in-store shopper behavior. Together, these solutions help retailers grow revenue, unlock new retail media opportunities, better understand their shoppers, improve operational efficiency, and mitigate loss across their store networks.
Cust2Mate combines advanced software, AI, computer vision and purpose-built hardware in a modular platform designed for enterprise-scale deployment and chain-wide operations. The company works with retailers and partners across multiple markets to bring connected, data-driven experiences to physical stores and create new opportunities for growth and efficiency across the in-store journey.
Tuesday Jan 12
9:15am - 9:45am
Exhibitor Big Ideas Stage 5
Digital commerce has spent two decades becoming connected, personalized, measurable and increasingly intelligent. Yet the physical store, where most grocery shopping still happens, remains comparatively disconnected. That is beginning to change.
This panel will explore what happens when the physical shopping journey becomes a connected commerce experience, enabling retailers and brands to engage shoppers throughout the trip, personalize the experience, enable frictionless transactions, improve store operations, protect against loss, create measurable in-store retail media, better understand shopper behavior and bring it all together at retail scale.
Bringing together executive perspectives from retail, retail media and data, and in-store technology solutions, the discussion will examine both the opportunities created by a more connected physical store and the practical realities of making them work.
At the heart of the conversation is a simple question: What changes when the physical store finally gains the intelligence, connectivity and measurability of digital commerce?
