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Whitepapers

Visionary insights brought to you by our 2019 sponsors.

Optimizing Employee & Consumer Experiences in Retail IoT

To keep pace with today’s connected consumer, you need to evolve to serve them better. That means empowering your employees by putting technology in their hands, so they can drive positive customer experiences that in turn will build brand loyalty, increase sales, and boost the bottom line.

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U.S. Supreme Court decision changes
sales tax rules for remote sellers

With 2019 Sales Tax Changes and the US Supreme Court decision to change Sales tax rules for remote sellers. Learn 3 steps to ready your business for economic nexus.

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Modern Consumer Research - Top Retail
Trends for 2018

Access research identifying the top consumer retail trends and how you can immediately incorporate these into your customer journey strategies to increase revenue and CLV.

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10 Reasons Why UCaaS and Cloud Networking Work More Effectively Together to 3x Your Performance

Cash usage is at its highest rate ever worldwide--learn how payment automation technology can make cash handling easier for independent retailers.

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The Future of Payment

Cash usage is at its highest rate ever worldwide--learn how payment automation technology can make cash handling easier for independent retailers.

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2019 Retail Outlook

With consumers holding the power and with retail experiencing a year of transition, what will retailers need to do in 2019 to position themselves on the right side of the tipping point?

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Storytelling: The New Shopping Reality

Download this white paper by Rick Chavie to learn how you can create experiential moments tailored to your store and the customer shopping occasions.

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The 12 Dirty Little Secrets of OMS

A next generation order management system (OMS) is critical to the customer experience and makes the difference between thriving and merely surviving in today's digital world. Read our white paper to learn more.

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The Total Economic Impact of Episerver Digital Experience Cloud

The Total Economic Impact™ : Discover the cost savings and business benefits of the Episerver digital experience as you browse our TEI whitepaper.

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Enhancing the In-Store Shopper Experience

The Dirty Little Secrets of Enterprise Mobility Technologies in Retail - This white paper explores the role of managed mobility services and the impact they can have on helping retail organizations build a dynamic, customer-driven mobile infrastructure to increase revenue, attract new customers, and improve customer engagement.

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Your Brand Promise Delivered

In this guide, learn about four key elements that can elevate your customer experience in 2019: personalization, fulfillment efficiency, seamless returns and faster delivery.

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Migrating from Windows 7 to 10 Should Be a
Top Priority for Retailers

With the clock ticking on Windows 7 going end of life, retailers have some important homework to do to determine the scope of the impact, weigh upgrade options and get new images tested and implemented before the looming deadline.

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Enter The Era of Omni Inventory Optimization

A next generation order management system (OMS) is critical to the customer experience and makes the difference between thriving and merely surviving in today's digital world. Read our white paper to learn more.

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Retail Social Collaboration

Opterus has taken its philosophy for simplicity, with no compromise to functionality, and has addressed the need for social collaboration within retail organizations with our new solution, Holler, a mobile app that allows for effective communication and gives associates a way to interact that’s fun and familiar.

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Preparing for the Future of Grocery Shopping

Cash usage is at its highest rate ever worldwide--learn how payment automation technology can make cash handling easier for independent retailers.

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Making work more meaningful: building a
fulfilling employee experience

More than ever, people want to know they’re more valuable than machines and are seeking out uniquely human elements of their work experience. If we want to tap into what helps people find meaning at work, how do we do it? When we explored this question, we uncovered scientific support, employee perspective, and bright spots to show how to move the needle in building a more fulfilling employee experience.

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Managing The Christmas Supply Chain

Find out how to optimize for the holiday season and draw lessons for year-round seasonal management.

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Think Like Amazon

Discover how affordable, easy-to-deploy, next generation mobile scanning solutions are giving retailers the tools they need to compete with the biggest online players by taking customer and employee experiences to the next level.

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The Seven Key Benefits of Distributed Order Management in Retail - 2018

Discover how DOM solutions have become the center of the omnichannel retail universe, providing a platform for fine-tuned supply chain orchestration, and proven benefits such as increased speed and flexibility - all while significantly minimizing costs.

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Personalization in Physical Retail: What, Why,
How, and… Why Now?

A platform for personalizing brick & mortar retail that combines sales data analytics, dynamic digital signage, content handoff to mobile, integrated ecommerce and usage tracking.

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Get Ready for the NextGen E-Commerce Automation Revolution

See how the next generation of automation systems can help plan for 1 million plus SKUs / day throughput with less labor inside an omnichannel distribution center.

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The Dirty Little Secret of Enterprise Mobility Technologies in Retail

The Dirty Little Secrets of Enterprise Mobility Technologies in Retail - This white paper explores the role of managed mobility services and the impact they can have on helping retail organizations build a dynamic, customer-driven mobile infrastructure to increase revenue, attract new customers, and improve customer engagement.

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The Impact of Customer Data Privacy
Policies on Retail

How customer engagement will improve with the new rules - and the right tools.

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