Yang Lu
Chief Information & Digital Officer
Tapestry Inc.
Yang Lu is the Chief Information and Digital Officer at Tapestry, Inc., the house of iconic accessories and lifestyle brands consisting of Coach and Kate Spade New York. Yang has been with Tapestry, Inc. for 9 years, serving in various roles and spearheading technology integration and modernizations through two acquisitions. Yang has over 25 years of experience in digital and technology transformation. She possesses a deep understanding of emerging technologies and market trends. Throughout her career, she has been instrumental in driving innovation and fostering growth for global enterprises through transformative initiatives.
Speaking in:
Sunday Jan 11
1:00pm - 1:30pm
Powering a retail revolution with AI innovation
Artificial intelligence is increasingly important for retailers aiming to improve operational efficiency, customer experience and sales performance. Key factors in successful AI adoption include aligning AI strategies with business goals, establishing trust and transparency in implementation, developing a robust technology and data foundation, and promoting a culture that supports the responsible use of AI. Addressing these areas can help retailers manage the challenges of AI integration and realize meaningful benefits. Join this session to explore how one retailer is applying AI to drive innovation in retail.