Chief Information & Digital Officer
Tapestry Inc.
Yang Lu is the Chief Information and Digital Officer at Tapestry, Inc., the house of iconic accessories and lifestyle brands consisting of Coach and Kate Spade New York. Yang has been with Tapestry, Inc. for 9 years, serving in various roles and spearheading technology integration and modernizations through two acquisitions. Yang has over 25 years of experience in digital and technology transformation. She possesses a deep understanding of emerging technologies and market trends. Throughout her career, she has been instrumental in driving innovation and fostering growth for global enterprises through transformative initiatives.
Sunday Jan 11
1:00pm - 1:30pm
Artificial intelligence is increasingly important for retailers aiming to improve operational efficiency, customer experience and sales performance. Key factors in successful AI adoption include aligning AI strategies with business goals, establishing trust and transparency in implementation, developing a robust technology and data foundation, and promoting a culture that supports the responsible use of AI. Addressing these areas can help retailers manage the challenges of AI integration and realize meaningful benefits. Join this session to explore how one retailer is applying AI to drive innovation in retail.
Monday Jan 12
10:30am - 11:00am
AI is fundamentally changing how consumers discover, consider and convert — from hyper-personalized media to site experiences that feel more like dialogue than digital shelf. This panel will feature brands actively experimenting with AI at each stage of the path to purchase — discovery, media and site — and explore how these innovations are driving results, what’s still emerging and how to balance experimentation with brand-building.