Director of Retail Data Analytics
Journeys
Billy Bennett is the Director of Retail Data Analytics for Journeys where he and his Sales Analytics team oversee labor budgeting, forecasting, and optimization for over 1,000 stores across North America. The core focus of the Sales Analytics team is optimizing scheduling across all Journeys stores to drive conversion, productivity and to deliver the optimal Journeys experience to each customer.
Billy has served in this role for just over a decade of his total 25 years with Journeys. Prior to this role, Billy was a member of the Operations team and oversaw multiple enterprise level rollouts including Traffic Counters, POS Software Upgrades, and Workforce Management. Billy spent the first part of his career in the field, running several Journeys stores across Southern California before joining the Home Office in Nashville, TN in 2012.
Tuesday Jan 13
10:15am - 11:00am
Exhibitor Big Ideas Stage 4
Retailers often underestimate the power of scheduling, but the data tells a different story.
After analyzing 150,000 scheduling data points over a full calendar year, we uncovered a 25% comp sales gap between the best and worst-performing locations. The key difference was how they scheduled to peak hours.
Without increasing labor spend, retailers were able to make incremental improvements that delivered a 2–4% lift in sales.
Join our Big Ideas Session to discover how small, targeted changes in scheduling can unlock measurable growth and boost your top-line sales every single day.
