Vijay Alagarasan
Vice President of Digital and Customer Facing Engineering
Tractor Supply Company
Vijay Alagarasan, VP of Digital and Customer Facing Engineering at Tractor Supply Company, is a visionary leader with nearly 20 years of experience. He drives exceptional customer experiences across stores, digital, order management, and more. Known for his bold visions and transformative tech strategies, Vijay leverages AI/ML, Cloud, Microservices, and DevOps to deliver impactful results. Previously, he held pivotal roles at Williams Sonoma and Asurion, renowned for inspiring teams and driving innovation.
Speaking in:
Tuesday Jan 14th
10:15am - 11:00am
Expo, Level 1, Expo Stage 2
Retailers are becoming more agile, driven by the goal of fundamentally transforming consumer experiences through innovative technology, personalized services, and streamlined operations. Join us for an interactive session to delve into the extraordinary evolution of a leading rural lifestyle retailer as they transitioned from a traditional brick-and-mortar model to an omni-channel powerhouse. We’ll explore how this transformation, driven by an innovative supply chain, enabled the retailer to expand network capacity by over 50% and achieve a tenfold increase in e-commerce volume. Discover how equipping store team members with a GenAI-powered assistant drove significant growth and learn about the pivotal role technology partnerships will continue to play in enhancing both online and in-store experiences as the roadmap evolves.
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