Vice President and General Manager of Ads and Commerce at Google
Vidhya is Vice President and General Manager of Ads and Commerce at Google, where she oversees the company's full suite of advertising and commerce offerings. Since 2019, she has been at the forefront of Google’s AI transformation, leading the introduction of AI-powered advertising products like Performance Max and launching new interactive shopping features that allow consumers to virtually try on clothes and check out with fewer steps. Vidhya holds a Bachelor's in Computer Science from IIT-Madras and a Master's in Computer Science from Georgia Tech. When she’s not at work digging into complex product spaces, she enjoys spending time with her two boys and twin girls.
Monday Jan 12
11:45am - 12:15pm
Exhibitor Big Ideas Stage 5
Every digital touchpoint is now The New Front Door. Retail leaders are moving past simple bots to deploy Gemini-powered agentic workflows that automate complex, multi-turn interactions and personalize the entire customer journey. This session explores how AI is transforming external customer experience from discovery to resolution. We will showcase how intelligent agents drive conversion and loyalty by optimizing product search with Vertex AI Search for Commerce and facilitating seamless, agent-to-agent transactions. Hear directly from customers about real-world results: how designing a commerce strategy where AI is the primary, intelligent face of the brand reduces operational costs and delivers 24/7 world-class service. This is the future of agentic commerce.
