January 11: Opening Party
January 12–14: Conference & Expo
Jacob K. Javits Convention Center | NYC
CEO
Vendors in Partnership
Vicki Cantrell is a retail strategist and community builder, recognized for relationship building and accelerated growth.
She founded Vendors in Partnership; a community of retailers and solution providers as equals for the growth and benefit of the industry and long-term relationships. Vicki also founded the VIP (Vendors in Partnership) Awards, the only industry-wide recognition for solution providers, both for their solutions and partnership achievements.
Her recent career includes Retail Transformation Officer for Aptos, NRF’s SVP, Communities and Executive Director, Shop.org, COO of Tory Burch, CIO of Giorgio Armani Corporation and Gucci Group.
Cantrell is a Vice President for the Retail Orphan Initiative, a board member for Tandy Leather Company, a mentor for Pathbuilders, and provides consulting on organizational development, leadership and customer experience.
12:00pm - 12:30pm
Javits North, Level 4, Logicbroker Stage
Some think that artificial intelligence will lead us toward a future of techno-retail, one of bots and algorithms, and agents selling and shopping with nary a human in sight. Others see a future where AI supports and deepens human-to-human interaction that has always been at the heart of retail. Join PacSun, Albertson’s and Schwarz Gruppe (Lidl and Kaufland) in a free-wheeling discussion around how artificial intelligence will augment decision-making at all levels, lift the burden of mundane tasks and allow smart retailers to listen more deeply to their shoppers and converse with them in a more personal and persuasive way.
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