Vic Miles

Vic Miles

General Manager, Industry Advisory

Microsoft


Vic Miles is General Manager of Microsoft’s Retail & Consumer Goods Industry advisory group, where he partners with brands across North and South America to shape their AI strategy driving innovation in the retail value chain. With over three decades of experience in retail technology, Vic is a trusted advisor to executives navigating the evolving landscape of store operations, merchandising, and customer engagement.

Before joining Microsoft in 2008, Vic spent over ten years at Walmart Stores Inc., where he led software engineering initiatives focused on in-store systems and operational efficiency.

His deep understanding of retail environments—shaped by hands-on development and strategic leadership—has made him a key voice in shaping the future of connected commerce.

Speaking in:

Monday Jan 12

1:00pm - 1:30pm

Snowflake Stage

AI Stage - Agentic Roundtable Discussions

  •  The Autonomous Retail Ecosystem: Beyond Automation facilitated by Celonis 
  • From Data to Decisions: Driving ROI with Agentic AI facilitated by Microsoft 
  • The Intelligent Retail Supply Chain: From Warehouse to Checkout with Agentic AI facilitated by Manhattan Associates
  • Customer Experience in the Era of AI and Creative Intelligence facilitated by Adobe
  • From Workflows to Agentic Flows: Reinventing Retail Operations with AI facilitated by ServiceNow
  • Agentic AI Retail: Driving Reporting, Insights & Analytics facilitated by Aretov