Chief Operating Officer
Happy Returns, a UPS Company
Timothy Fehr is a dynamic operations leader with deep expertise in logistics, organizational transformation, and team development. As COO of Happy Returns, he oversees operations, finance, legal, and information security, focusing on efficiency and delivering exceptional customer experiences. Previously, Tim held a leadership role at McMaster-Carr, where he drove process improvements and scaled operations. He earned a BA in International Relations from the University of Southern California and an MA in Urban Education from Loyola Marymount University, blending strategic insight with a people-centered approach to leadership.
12:00pm - 1:00pm
Press office, Level 1, 1C 03
Open to registered press and analysts only.
While factors such as inflation and higher interest rates continued to weigh on consumers’ minds in 2024, shoppers demonstrated they still had the willingness and ability to spend on essential categories and moments throughout the year. At the same time, they kept their eye on the bottom line, seeking value in a variety of ways. Looking ahead to 2025, consumers are facing a more uncertain environment. Join the NRF research team and other leading experts as they discuss emerging trends from the 2024 holiday season and what they mean for consumer trends in 2025.
Lunch is provided, first come, first served.
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