Suzan has built her career in the Payments industry across a spectrum of disciplines including finance, global operations, servicing and business development. She has managed both business-to-business and consumer segments to drive topline growth and profitability. She has also lead global businesses & teams in Europe, Australia, Asia & North America. She has brought her passion for people and cultivating diverse talent to all her positions.
Her track record as a business leader is reflected in the breadth of her roles. At American Express, she managed relationships with Fortune 100 merchants, negotiating complex commercial agreements that launched innovative technologies including reward points as currency and multibillion dollar business-to-business growth partnerships. As the head of the Global Network organization, she led strategy & execution of their migration to EMV and launch of contactless payments. Most recently, Suzan led the Europe Merchant Sales & Acquiring team at Visa where she was responsible for the growth strategies and innovation with Europe’s top merchants
Suzan holds an MBA from Columbia Business School and a BA in Economics from Tufts University. She serves as a non-executive Director on the board of Grange Insurance Company, based in Columbus, OH. Suzan has also served on the board of several non-profits, including the National Retail Federation Foundation, the US Travel Association, the American Red Cross (NY Chapter) and the Zawadi Africa Educational Fund. Suzan lives in London with her husband and two daughters.