SVP & Business Unit Head Retail
Cognizant
Sushant Warikoo is Senior Vice President and Business Unit Head for Retail (Americas) at Cognizant, where Sushant leads a multi-billion-dollar portfolio serving some of the world’s most recognized retail brands. Sushant is responsible for driving Cognizant’s strategy to help retailers industrialize AI, transform customer experience, and achieve operational excellence at scale.
Recognized as one of RETHINK Retail’s Top AI Leaders in Retail (2024), Sushant brings over 20 years of experience in consulting, technology, and industry leadership. Prior to Cognizant, Sushant led industry and AI practices at IBM and Accenture, advising Fortune 500 clients on digital transformation, data strategy, and innovation. Sushant is a frequent keynote speaker and thought leader on the future of retail, AI adoption, and customer-centric transformation. Sushant holds advanced degrees in engineering and management and is passionate about building collaborative partnerships that deliver measurable business impact.
Monday Jan 12
9:15am - 10:00am
Exhibitor Big Ideas Stage 3
Discover how AI is redefining every facet of retail - from strategic site selection to empowering autonomous agents as true copilots for associates and leaders.
This session explores how intelligent systems synthesize data, anticipate trends, and drive decisions with unprecedented precision and speed. See the art of the possible, grounded in today’s capabilities but designed for tomorrow’s growth. If you’re ready to unlock new value across operations, merchandising, and customer experience, this is your front-row seat.