January 11: Opening Party
January 12–14: Conference & Expo
Jacob K. Javits Convention Center | NYC
CEO
Chewy
Sumit Singh is the CEO of Chewy, Inc. (NYSE: CHWY), a role he has held since March 2018, and serves on Chewy’s Board of Directors. He led the company through its IPO in 2019, raising over $1 billion in the process. Singh has subsequently been named to notable lists that include the NRF Foundation’s List of People Shaping Retail’s Future 2022, Youngest CEOs of the Fortune 500 in 2022, GOLD HOUSE A100 2021, the 2020 Bloomberg 50, and Comparably’s Best CEOs 2020.
Singh was inducted into the Academy of Distinguished Alumni for outstanding achievement by the University of Texas at Austin (2019) and is an Advisory Board Member of the UT Austin School of Engineering. In 2022, Singh joined the Board of Directors of Booking Holdings, the world’s leading provider of online travel and related services.
Under Singh’s leadership and tenure, Chewy is delivering transformative growth, a clear and steady path to sustainable profitability, and has earned global recognition and honors as a leading innovative brand. The company has grown to $10 billion in 2022, tripling in size over a four-year period. A Fortune 500 company, Chewy has been named the top overall brand on the Forrester US Customer Experience Index for the past two consecutive years.
Chewy continues to earn recognition for its reputation among consumers, workplace culture, executive leadership, creative marketing, and local initiatives. Recent 2023 accolades include Fortune World’s Most Admired Company, Fast Company Brands That Matters, Comparably Best Company Outlook and Newsweek America’s Best Customer Service (2019-2023).
Prior to joining Chewy, Singh held senior leadership roles at Amazon and Dell. He has over 20 years global leadership experience that spans e-commerce, technology, retail and logistics. He holds a master’s in engineering from UT Austin and an MBA from the University of Chicago, Booth School of Business. When not at Chewy, Singh enjoys spending time with his family and Shih Tzu named D.
1:40pm - 2:05pm
Javits North, Level 5, SAP Theatre
The retail industry looks to individuals who hold significant influence on consumer preferences, trends, and purchasing decisions to learn from and understand their key attributes as “market makers.” In this Main Stage session, the NRF features three of retail’s top executives in back-to-back-to-back fireside chats.
In part two of this discussion, Chewy CEO, Sumit Singh, interviewed by senior writer at Fortune, Phil Wahba, discusses the $10 billion pet care company’s continued expansion and growth – expanding into the Canadian market; making pet healthcare accessible and affordable; loyalty strategies that are driving new business growth; and investing in automation and technology that increases operational efficiencies and powers an unparalleled customer experience.
This is part two of a three part discussion. Don’t miss this chance to hear from three of the industry’s top movers and shakers and how they are making their mark on retail and consumers.
Market Makers Part I: Martha Stewart
Market Makers Part III: Barnes & Noble CEO James Daunt