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Suhaim Mohamed

Suhaim Mohamed

Head of Architecture & Application Portfolio

Douglas Group Technology


Head of Architecture & Application Portfolio Management at Douglas Group Technology. Brings deep expertise in IT strategy, enterprise architecture, and digital transformation, driving modernization and scalable, composable solutions across global retail.

Speaking in:

Monday Jan 12

11:00am - 11:30am

Exhibitor Big Ideas Stage 4

Winning peak season: How leading retailers redefine Black Friday with AI

Black Friday and Cyber Monday remain the ultimate stress test for retailers - and a powerful catalyst for innovation. Discover how leading retail brands are transforming these high-stakes moments into new opportunities for growth and loyalty.

In this session, SAP and retail leaders share how they’ve embraced AI-driven insights and intelligent automation to anticipate demand, streamline operations, and ensure seamless customer experiences during the busiest shopping days of the year. Learn how proactive readiness and real-time collaboration helped them not only stay resilient under pressure, but also unlock new paths to efficiency, agility, and revenue growth.