Stephanie Sayfie Aagaard

Stephanie Sayfie Aagaard
Stephanie Sayfie Aagaard
Collaborative Innovator General
Bal Harbour Shops
Stephanie founded the ACCESS Membership and Rewards Program to celebrate the Shops’ loyal customers on their curated journey through the roster of retail, restaurants and luxury partners. Steph also developed Bal Harbour Shops’ app and created their Virtual Series. In her spare time, she writes a weekly column Steph Sez for The Miami Herald and created, produced, and hosted a TV show of the same name, interviewing George Clooney, Tiger Woods, Mikhail Gorbachev, and more.

Speaking in:

Sunday
January 15
10:15 am10:45 am
Expo, Level 1, Expo Stage 2
Our panel of experts discuss strategies and tactics used by successful brand marketers to forge enduring and meaningful connections with customers that extend far beyond transactional interactions. Specific topics include emotional loyalty, clienteling, hyper-personalization, CX technology innovation (e.g., facial recognition and AI) and loyalty gamification.